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These Terms and Conditions shall apply to all contracts entered into by ASHS Ltd t/a Anya Hindmarch ("Anya Hindmarch", "we" or "us") (company number 3142746) whose registered office is at The Stable Block, Plough Brewery, 516 Wandsworth Road, London SW8 3JX. By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.
4.8.1 deal with technical problems or make minor technical changes; or
4.8.2 update the product to reflect changes in relevant laws and regulatory requirements.
6.1.1 Phone or email. Contact us on the details found on the ‘Contact Us’ page of our website. Please provide your name, home address, details of the order and, where available, your phone number and email address.
6.1.2 Online.Complete the Contact Us form on our website.
6.1.3 By post. Print off the form at the Contact Us form and post it to us at the following address:
The Stable Block
The Plough Brewery
516 Wandsworth Road
6.1.4 Or simply write to us at that address, including details of what you bought, when you ordered or received it and your name and address
6.6.1 We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the products, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
6.6.2 The maximum refund for delivery costs on faulty products will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
6.6.3 Where you are seeking to cancel a service (i.e. our tailoring of the products), we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full amount of the contract.
7.1.1 you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;
7.1.2 you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products; or
7.1.3 you do not, within a reasonable time, allow us to deliver the products to you.
7.1.4 you do not, within a reasonable time, allow us access to your premises to supply the services.
10.1.1 to supply the products to you;
10.1.2 to process your payment for the products; and
10.1.3 if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us; and